Medicare
Medicare Part D, which went into effect
in 2006, was the greatest expansion to
the Medicare program since President
Johnson signed the original bill that
created Medicare in July of 1965. Medicare
Part D can be very confusing to Medicare
beneficiaries, physicians, pharmacies,
caregivers and government officials. We interact with the program on a day-to-day
basis and can answer many of your questions
about how the system works; all of our
pharmacists have real experiences
in interacting with the program that
they can share with you.
Below are some common questions that
we receive, perhaps they will answer
any questions you may have about the
program, if they don't, please contact
your local Eaton Apothecary and we'll
see if we can help.

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What
plans does Eaton Apothecary
take?
All of Eaton Apothecary's
pharmacy are located in Medicare
Prescription Drug Plan Region
2, which includes Massachusetts,
Vermont, Rhode Island and Connecticut. If the address on file with Medicare is in a Region 2 state, one must select a Region 2 plan. We accept most plans and networks but please consult medicare.gov or the plan for a conclusive determination
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When
can I enroll or switch?
Most people can only switch
once per year — between October
15th and December 7th — during
the annual open-enrollment
period. Those people who have
both Medicare and Medicaid
(MassHealth) may however switch
plans once per month with the
change taking effect the first
of the following month. Changes
and enrollments may be made
through Medicare.gov or by
calling the plan one wishes
to select. For more information, consult Medicare.gov
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Which
plan is best for me?
Eaton Apothecary is forbidden
by federal law from making
recommendations regarding what
plan to select. Medicare.gov
has a plan finder tool that
allows entry of one's medications
and dosages in order to select
a financially appropriate plan.
If requested, we can provide
a listing of all medications
received within the past year
to aid you in this process.
Keep in mind when selecting
a plan that the number of prescriptions
one is taking will usually
increase over time and that
antibiotics and other short-term
medications will likely be
needed during the year.
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Does
Eaton Apothecary bill my plan
for a 90-day supply?
Eaton Apothecary
has a limited number of contracts
that allow us to bill for up
to a ninety-day supply at a
time (usually for three copays). If your prescriber writes for a 90 day supply we can attempt to bill for that quantity and, if not covered, reduce to the amount allowed by the plan
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What
happens if my plan does not
cover a drug?
All plans must have an exceptions
process that involves the doctor
submitting a letter of medical
necessity (or other documentation
as required by the plan) to
the plan. The plan then reviews
the request and makes a decision
on whether it will be covered. This process usually takes
a few days but once the plan
receives the documentation
required they must make their
decision within 72 hours. Exceptions are granted regularly
for good reasons but the copayment
level will usually be the highest
one the plan has. One's first
reaction to having a drug not
covered should not be "how
do I get this covered "but
rather "what is covered" as
all plans must cover at least
two drugs from each therapeutic
class. Only your doctor can
decide what medication is appropriate
for you, but we can usually
tell you what medications are
covered before you speak with
your doctor.
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I
have Prescription Advantage
or other secondary coverage — how does that work?
After we bill your Medicare
Part D Plan, we will automatically
bill your Prescription Advantage
secondary plan for the balance. Depending on the plan structure,
you may be entitled to a lower
copayment — never higher. We are able to bill both in
tandem so that the amount you
are charged reflects this dual-billing.
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Does
Eaton Apothecary need to see
my cards?
Yes! Please present all Medicare
Part D cards as well as all
cards for secondary prescription
coverage that you may have. After we have entered your
card into the system we will
continue to bill it going forward. If at any time you receive
a new card please show us;
often times there are subtle
differences on these cards
that make a world of difference.
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Is
there a less-expensive generic alternative to my medication?
Under Massachusetts Law,
we must provide a generic drug
to you automatically if one
is available and the doctor
did not write the words "No
Substitution" on the prescription.
Whenever an equivalent generic
exists, we will give it to
you automatically — no need
to ask like in some other states.
There may be some "similar"
but not direct equivalent generics
available to branded drugs
that you are taking. If you
are on an expensive drug, ask
your doctor or your Eaton Apothecary
pharmacist if there may be
something similar that could
be considered.
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Why
is Eaton Apothecary listed
as a "Preferred Pharmacy" on
some plans and a "Network Pharmacy"
on other plans?
Every plan is different in
how they determine this status and what it means. Some plans have "Preferred" pharmacies where members can obtain lower copayments or co-insurance. Preferred networks are typically restricted to a very limited number of pharmacies. Others may not use the distinction for any pharmacies.
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Do
I have to pay my Medicare Part
D copayment?
The patient cost sharing
amount (copayment) is required
under the Medicare Modernization
Act that created Medicare Part
D. Eaton Apothecary is obligated
to collect this amount from
the Medicare beneficiary at
the point of service by law
and by its contractual obligations
to each and every one of the
Part D plans. If you have difficulty
paying for your prescriptions,
there are a number of public
and private programs in existence
to assist you; simply call
800-MEDICARE or ask your Eaton
Apothecary pharmacist for guidance.
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I
have Medicare and MassHealth,
how come I cannot get a drug
that's covered under MassHealth
anymore?
People who have both Medicare
and MassHealth ("dual-eligibles")
are subject to the formulary
of their Medicare Part D Plan
for every category of drugs
that is covered by the Part
D Plan. Within each category
of drugs covered by your Medicare
plan not all individual drugs
are covered. MassHealth covers
only specific items within
these categories too. For any
common category, the dual-eligible
is only permitted to select
from those offered by the Medicare
Part D plan. If the dual-eligible
needs something not covered
by the Medicare Part D Plan,
an exception must be requested
from the Medicare Part D Plan.
MassHealth coverage is only
available to be used for drugs
in the categories where in
the Medicare Part D Plan covers
no drugs at all.
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